HOW TO REQUEST A NEW WALLET?

In order to start your replacement process, please start here.

Once your replacement is approved, we will email you an invoice.

After the invoice has been paid, a return label will be emailed to you so you can send in your old product!

The product has to be received and processed by our shipping team before your replacement product can be delivered to you. This could take 2-3 weeks.

WHAT ARE "LIFETIME REPLACEMENTS?"

Our LIFETIME REPLACEMENTS program is designed to add the most value to our customers. We will replace your wallet at any time for any reason. We don't just want a one time customer, but a customer for life. No gimmicks or catches. We pay for the wallet, we just ask that you cover the shipping/processing.

HOW LONG DOES THIS LAST?

For the life of the wallet. 

WHAT DO "LIFETIME REPLACEMENTS" COVER?

Everything that can go wrong with the wallet, even if your dog turns it into a puppy chew toy! Just send your wallet in and we will replace your wallet at any time for any reason. 

WHAT OUR "LIFETIME REPLACEMENTS" DOESN'T COVER?

- A lost or stolen wallet. For that, we offer Kings Care!

- Limited edition items

- Compact

- Hybrid money clip 

HOW DOES IT WORK?

Step 1: Please create an account(Make sure your shipping and contact information is correct). 

Step 2:  Please fill out this Google Form

Once your replacement is approved, we will email you an invoice. 

After the invoice has been paid, a return label will be emailed to you so you can send in your old product!

The product has to be received and processed by our shipping team before your replacement product can be delivered to you. This takes 2-3 weeks.

 If you have any questions please contact us at Support@KingsLoot.com